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South Surrey, White Rock childcare operators frustrated by subsidy delays

Ministry 91Ƶworking to resolve issues91Ƶ with Child Care Fee Reduction Initiative process
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Joanna Mueggenburg said she was on the verge of closing her South Surrey outdoor learning centre, as the wait for provincial funding dragged on for months. (Contributed photo)

A South Surrey daycare operator says 91Ƶhuge problems91Ƶ with a government initiative lauded to make licensed child care more affordable for B.C. families pushed her to the brink of bankruptcy.

Joanna Mueggenburg, owner of K.I.N. Outdoor Learning Centre, said she was forced to borrow thousands of dollars in order to cover the per-space funding subsidy that families of young kids were promised would kick in on Dec. 1 last year, as part of the Child Care Fee Reduction Initiative (CCFRI).

Licensed in November, Mueggenburg said she was owed nearly $40,000 in funding for December through March as of last week, and was still waiting for her CCFRI application to be approved.

Tuesday (March 28), she expressed relief at learning this week that everything was finally moving forward 91Ƶ with $27,000 of the funds owed to soon be deposited 91Ƶ but said she remains concerned for other operators who may not have been able to hang on.

91ƵLucky I was able to make it through this, but there91Ƶs probably a lot of people who couldn91Ƶt,91Ƶ Mueggenburg said.

91ƵI was very, very close to having to close my doors because of the processing delays.91Ƶ

The provincial government announced in September 2022 that families with young kids in licensed child care would see their monthly fees drop automatically by up to $550 per month starting Dec. 1.

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Education and Child Care Minister Jennifer Whiteside said at the time that the fee reductions, available at centres where providers have opted in to the CCFRI, would mean families with children in kindergarten and younger in eligible care 91Ƶ around 69,000 kids 91Ƶ would receive the lower fees.

The savings were on top of earlier reductions of $350 per month for children younger than three years old in group care, bringing the total fee cut to $900 a month, Whiteside noted.

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91ƵWe are moving towards our goal of $10-a-day child care for every family by reducing fees for parents and supporting providers,91Ƶ she said.

It was expected that 12,500 $10-a-day spaces would be created by Dec. 31, 2022.

In an emailed statement to Peace Arch News Tuesday, Minister of State for Child Care Grace Lore said ministry staff 91Ƶare working closely with providers to resolve issues and incomplete applications, to make sure families receive savings.91Ƶ

The delay in Mueggenburg91Ƶs case related to 91Ƶoutstanding information91Ƶ on her application; information Mueggenburg just learned 91Ƶ despite multiple, hours-long waits in the CCFRI telephone helpline queue 91Ƶ dates back to 2021.

She doesn91Ƶt know why her 2023-24 application was not affected, or when she will see the initial $27,000 deposited, but said it is 91Ƶnot fair91Ƶ that she and other operators have essentially had to fund the province91Ƶs initiative.

91ƵWe only get $1,000 per space and when half of it is government-funded, it91Ƶs a lot of money to be out-of-pocket.91Ƶ

Mueggenburg is not alone in her frustrations.

Holly Halford, who applied to the program after opening her Blossoms and Roots centre in White Rock in February, said this week that she, too, was still waiting for word on funding.

Operating a total of 48 spaces 91Ƶ 40 in White Rock and another eight spaces in South Surrey at her Baby Acorns location 91Ƶ it91Ƶs 91Ƶa significant amount of money91Ƶ that I91Ƶm subsidizing right now,91Ƶ she said.

91ƵI91Ƶm two months behind in payments.91Ƶ

Halford, who is the wife of Surrey-White Rock Liberal MLA Trevor Halford, also named processing delays as among key issues.

Another, she said, is that the roll-out is only supporting one type of childcare operator: not-for-profit.

91ƵIt91Ƶs wonderful that government is paying more attention to childcare, but their initiative is also squeezing private operators in a way that a lot of us may not be able to continue providing care.91Ƶ

91ƵI think there91Ƶs a better way of doing it.91Ƶ

Halford, who noted demand for childcare far outweighs supply, said if her funding isn91Ƶt sorted out soon 91Ƶ CCFRI agreements are set to renew Friday (April 1) 91Ƶ she will have to ask parents to pay the full cost of their spaces until it is.

Surrey South MLA Elenore Sturko highlighted the issue in a tweet last week, charging the NDP was mismanaging the roll-out in B.C., as providers can91Ƶt afford the imposed cost restraints.

Monday (March 27), Childcare Critic Karin Kirkpatrick, MLA for West Vancouver-Capilano, said she continues to field concerns.

Many operators waiting for the subsidies have begun sending parents letters advising them to expect to pay the full fees, she said.

91ƵGovernment has this program, but they91Ƶre pushing the costs down to the providers91Ƶ kind of driving people out of the program,91Ƶ Kirkpatrick said.

91ƵIt91Ƶs not being rolled out in an equitable way,91Ƶ she added.

Kirkpatrick said government needs to look again at the roll-out, as well as simplify the application process.

The statement from Lore91Ƶs ministry noted that eligible providers who submitted complete applications by March 9 will receive approval by April 1, 91Ƶand families at these centres will not have their savings interrupted.91Ƶ



tracy.holmes@peacearchnews.com
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Tracy Holmes

About the Author: Tracy Holmes

Tracy Holmes has been a reporter with Peace Arch News since 1997.
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