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Shuswap grocer taking measures to curb 91Ƶrampant91Ƶ shoplifting

91Ƶthere are getaway vehicles waiting right outside our doors91Ƶ
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Shoppers at the Salmon Arm Uptown and other Askew91Ƶs Foods locations are being asked not to shop into their reusable grocery bags 91Ƶ one of the measures being taken by the Shuswap grocer in an effort to curb shoplifting. (Lachlan Labere-Salmon Arm Observer)

Uptown Askew91Ƶs Foods manager Heather Turner would rather see money go to community needs, and not measures to deter shoplifting.

However, increasing difficulties with theft, and theft attempts, have pushed the Shuswap grocer to invest in efforts to address product loss while protecting staff and customers.

91ƵWe91Ƶve always had shoplifters, but not this extent. It91Ƶs really been bad,91Ƶ said Turner, suggesting incidents of shoplifting began to rise in December, and have been particularly prominent over the past few months.

91ƵIt91Ƶs discouraging. I know all the staff and all the stores work hard, we want to provide our customers nice products and we want to support the community as much as we can, but when we91Ƶre having this theft it makes it harder and harder to do that. It chips away at all the things you want to do.91Ƶ

In addition to asking customers to use the store91Ƶs provided grocery baskets and carts, and not shop into reusable grocery bags, Askew91Ƶs will also be installing a gate system at the entryway.

91ƵSo when you come in the in-doors, you can91Ƶt go out the in-doors,91Ƶ said Turner, noting how in one recent incident a pair of people worked together, with one going inside to gather goods while the other waited by the in-door, ready to activate it. Intervening staff prevented a shopping buggy with $600 worth of groceries from going out the door.

91ƵWe91Ƶre just doing whatever we can to deter these people,91Ƶ said Turner. 91ƵWe91Ƶll probably be putting in a locked bathroom door so you91Ƶll have to get a key91Ƶ Which is obviously a major inconvenience for 99 per cent of our customers, but we91Ƶre being forced into this situation where we have to do something.91Ƶ

Askew91Ƶs Foods general manager Dave Wallace said the same thing is being experienced at all Askew91Ƶs locations, where deterrence measures are also being taken.

91ƵWe feel it is organized, as right now it is no longer just someone stealing a steak or a block of cheese,91Ƶ said Wallace. 91ƵThey are going out the door with buggies and baskets91Ƶ there are getaway vehicles waiting right outside our doors.91Ƶ

Speaking off record, staff at two other large Salmon Arm retailers shared similar experiences and noted the increase in shoplifting is being experienced by businesses throughout town. This was supported by Salmon Arm RCMP Staff Sgt. Scott West, who said Salmon Arm has seen an increase in shoplifting over 2023.

91ƵOn average, there have been 7 more shoplifting complaints from local stores per month in 2024,91Ƶ said West in an email. 91ƵThe thefts have included retail stores in a broader geographic area of our city.91Ƶ

Asked if there91Ƶs an element of organization behind the increase, West commented, 91ƵIt appears that there (is) more than one person involved in some of these shoplifting crimes.91Ƶ

91ƵIn the past, we have seen instances of repeat shoplifters in our area that are operating over large geographic areas,91Ƶ said West. 91ƵThese types of thefts are transient in nature as the criminals travel and target non-perishable retail items.91Ƶ

Wallace is appreciative of the help received from the RCMP, but said he realizes their hands are tied and that it can be frustrating when charges aren91Ƶt approved after a suspect has been identified and there is video footage of them leaving the store with groceries.

Both Turner and Wallace shared their appreciation of the community91Ƶs support and understanding, stressing the deterrence measures are in response to a significant challenge.

91ƵWe thank everybody for their understanding 91Ƶ It91Ƶs not necessarily a friendly greeting to our locations but we just can91Ƶt go on with the rampant theft that91Ƶs happening,91Ƶ said Wallace.

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Lachlan Labere

About the Author: Lachlan Labere

Editor, Salmon Arm Observer
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