The recent relocation of physiotherapy services at Shuswap Lake General Hospital has prompted a Salmon Arm man to speak out for staff and fellow patients.
Paul Skinner says he benefited greatly from the hospital91裸聊视频檚 physiotherapists about 10 years ago after receiving reconstructive hip surgery. At that time, physiotherapy services were located adjacent to admitting, just inside the Level 3 entry to Emergency.
91裸聊视频淚t used to be easy and convenient to be dropped off in a vehicle and walk or hobble on crutches a short distance to receive the valuable and extremely helpful care of our wonderful physiotherapists,91裸聊视频� Skinner explained in a letter to the Observer.
About two months ago, Skinner broke his other hip and needed surgery for a broken femur.
91裸聊视频淚 need crutches to 91裸聊视频榳alk91裸聊视频� so I was very grateful that I could get physiotherapy at our hospital in the same convenient location91裸聊视频� on the third floor,91裸聊视频� said Skinner, adding this lasted a few weeks, until physiotherapy services were moved to another location further inside the hospital.
91裸聊视频淚 was suddenly informed that the physio department was moving further inside the hospital and down on the second floor91裸聊视频�,91裸聊视频� said Skinner. 91裸聊视频淣o logical explanation was given other than the current physio space would now be used for ambulatory care patients. I was certainly surprised and disappointed by this news.
91裸聊视频淲hy would someone decide to move the physio department further away from the hospital entrance and make it more difficult for recovering surgery patients to get the physio treatment they require?91裸聊视频�
In an email to the Observer, Interior Health confirmed it had moved the physiotherapy unit in anticipation of upgrades to the Ambulatory Care unit and other associated programs at Shuswap Lake General Hospital (SLGH).
91裸聊视频淲e understand that this move causes challenges for patients needing access to physiotherapy services in Salmon Arm and area, particularly those with restricted mobility,91裸聊视频� said Interior Health.
Describing a subsequent visit to SLGH, Skinner explained the new path to physio involved him 91裸聊视频渉obbling91裸聊视频� on his crutches past admitting and triage, turning right at the washrooms, left down a long hall, left again and onto an elevator.
91裸聊视频�(I) got on the elevator as the closing door tried to steal one of my crutches, pushed floor number 2, got off the elevator, turned left, then right and found the sign for the physio department,91裸聊视频� said Skinner. 91裸聊视频淚n the hall outside this room there are no waiting chairs, so if you are early for your appointment, be prepared to stand up on your crutches while you wait. I can91裸聊视频檛 imagine how difficult this journey would be for someone in a wheelchair and less mobile than me.91裸聊视频�
Skinner described the new location as though it had originally served as a supply or utility room.
91裸聊视频淭he door to this room almost hit the receptionist91裸聊视频檚 desk when it was opened 91裸聊视频� that91裸聊视频檚 how small it was!91裸聊视频� said Skinner. 91裸聊视频淚 had considerable difficulty moving through this small space and wondered how a wheelchair could navigate in there.91裸聊视频�
Skinner learned the physio equipment was located in another room.
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91裸聊视频淢y physiotherapist is simply wonderful and I was impressed at how she handled this new sub-par environment very professionally,91裸聊视频� said Skinner. 91裸聊视频淎lthough she apologized, I could tell that she was not enjoying the hot, stuffy air either as there was a small portable fan running to try and improve the air quality.91裸聊视频�
Interior Health stressed the well-being of patients is a top priority, and that it is 91裸聊视频渨orking diligently to minimize any disruptions and ensure a seamless and positive experience for all patients during this transition.91裸聊视频�
91裸聊视频淭hat is why we have staff and volunteers able to help transport patients to and from their appointment,91裸聊视频� said the health authority. 91裸聊视频淎dditionally, signage has been installed at the hospital to help patients find the new location of physiotherapy.91裸聊视频�
Skinner said he contacted Interior Health to complain about this 91裸聊视频渦nfortunate situation,91裸聊视频� and was told it was a temporary situation that will be corrected 91裸聊视频渟ometime in the future.91裸聊视频�
91裸聊视频淣ot only is this new, awkward location creating stress and extra burden on patients, the small inadequate space makes it more difficult for our highly trained physiotherapists to perform their work in a high-quality manner,91裸聊视频� said Skinner. 91裸聊视频淧hysiotherapy is a vital step on the path to full recovery from surgery or a serious injury. Our physiotherapists deserve better and so do we!91裸聊视频�
Interior Health said that it 91裸聊视频渁ppreciates the patience of all persons impacted during this relocation of the physiotherapy department, as we work to improve healthcare for Salmon Arm and area residents.91裸聊视频�
91裸聊视频淚f residents have any concerns, we encourage them to reach out to Interior Health to let us know,91裸聊视频� said the health authority.
