The City of Kelowna91裸聊视频檚 newest employee has been uploaded and they91裸聊视频檙e ready to answer frequently asked questions about the city91裸聊视频檚 COVID-19 response.

Citybot, a chatbot program designed to simulate a human-like conversation, now resides on the homepage of the city91裸聊视频檚 website. Launched Dec. 7, the city says the bot responded to more than 200 COVID-19-related questions. Currently, the bot has not yet been programmed to discuss non-COVID topics.

91裸聊视频淩ight now, the Kelowna Citybot is programmed to answer questions about COVID-19 and is being monitored and trained by staff to become better over time,91裸聊视频� said Andreas Boehm, intelligent cities manager at the City of Kelowna. 91裸聊视频淲e wanted to start small because we are still learning, as is the chatbot. Citybot doesn91裸聊视频檛 know it all, but it will do its best to provide good customer service anytime, day or night.91裸聊视频�

In the future, the city plans to expand Citybot91裸聊视频檚 abilities to include more city business and potentially integrate the bot with online city services.

91裸聊视频淓ventually, we91裸聊视频檇 love to see the Citybot not only provide accurate answers to users91裸聊视频� questions but also be able to do things on their behalf, like report an issue or register for a recreation program,91裸聊视频� said Boehm. 91裸聊视频淏ut, if we are dreaming big, we91裸聊视频檇 love to see Citybot become a voice-activated option with enhanced accessibility for tapping into city information and services.91裸聊视频�

To try out the bot, visit and click on the chat icon on the bottom right side of the screen.

READ MORE: Kelowna Regional Transit to receive $7.3M in provincial, federal grant

Do you have something to add to this story, or something else we should report on? Email: michael.rodriguez@kelownacapnews.com

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